What do you understand by the Concept of Quality
Title: What do you understand by the Concept of Quality
Category: Law & Government / Government & Politics
Details: Words: 3339 | Pages: 14.2 (approximately 235 words/page)
What do you understand by the Concept of Quality
‘Achieving quality’ is said to be a major issue throughout industry, commerce and government bodies. It’s just not passing craze of flavour of the month. Quality is vital for growth, survival and prosperity of every organisation. Nowadays, more and more organisations are placing greater emphasis on quality in order for them to prosper and become successful.
In this essay I will be explaining the different concepts of quality, which are established by different institutes
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Total Quality, Success Through People (Second Edition), London, British Library Cataloguing in Publication
Dale, G.B (1994) Managing Quality (Second Edition), Hertfordshire, Prentice Hall
Dean, W.J and Evans, R.J (1994) Total Quality, United States, West Publishing Company
Internet: http://dtiinfo 1.dti.gov.uk/mbp/bpgt/m9ja00001/m9ja000011.html
Oakland, S.J (1995) Total Quality Management, Oxford, Butterworth Heinemann
Owen, B (1995) Perfect Quality, London, Arrow Books
Price, F (1994) Right First Time, Aldershort: Hants, Gower Publishing
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